Refund Policy

Refund Policy BudgetDiploma

Our Refund Policy is outlined below. Also, check our Terms and Conditions.

The work that we do at BudgerDiploma is a perform custom service that culminates in an end product that has no value to anyone other than the customer who ordered it.

Work starts immediately on your project and we can not allow cancellations.

Therefore, we do not offer a money back guarantee. 

If We Make a Spelling Error

If we make a spelling error that is our fault and yu didn’t catch it at the preview stage, we will rectify the problem at our expense.

We have no problem doing that, please feel free to talk to us about your concerns. 

If There is an Error In The Finished Work

If there is an error in the work and the error was yours, then we will have to make a nominal charge for any time spent making changes, additional materials, shipping, etc.

This is not valid grounds for a credit card dispute. 

If the Product Arrived Damaged

If the product arrived damaged in shipping, please send us images of the packaging, etc. and we will be happy to replace it.

The Colour of the Certificate I Received Does Not Match My Original or My Expectation

We do not guarantee in any way that we will be able to match the color of the diploma or certificate that you want. This applies to the paper, any emblems, the background, they printed type, ink or anything whatsoever. You are getting a novelty item and all sales are final.

We will ask for you to ship the item back so we can take it up with the carrier. 

At the end of the day, we are here to help you and want to make sure you are happy with our service. Unfortunately, some unscrupulous people have tried to take us for a ride by copying the diplomas we sent then damaging the item and packaging, wanting their money back. Therefore, we can not issue any type of refund once a project has been shipped out 

Most Of Our Clients Are Honest

Again, the above does not apply to our well-intentioned customers, we are here to help you with all the enthusiasm in the world. 

If you have any questions, do not hesitate to contact us or talk to us on the phone. 

Thank you for your business!

Refund Policy: Fraudulent Orders

We reserve the right to cancel any order at any time if we suspect fraud or have any reason, in our sole opinion, to believe that we should not continue the work, for example, orders that in our opinion look suspicious or have different names on the order, or have two different addresses. 

However There Are Some Who Are Dishonest By Nature.

The information below is for those unscrupulous people that want something for nothing.

The information below does not apply to you, our honest and well-meaning clients.

Disputing a Valid Charge is Fraud

Disputing valid credit charge claiming it was fraudulent constitutes fraud.

An since it is a fraud committed against us, we will treat it as fraud.

If this happens we will follow up with an invoice detailing all of your activity on our website.

This includes your ISP, times, pages accessed, emails sent, images received, etc.

We will then take it up with the small claims court with a bill for expenses incurred. 

When you open a case in the Small Claims Court, all evidence presented becomes public.

This includes any names, addresses, emails you sent us and or images of work we created for you.

Fraud Policy And Chargebacks

You may want to follow the link above to familiarize yourself more with our Fraud Policy.

If you have any questions about our Refund Policy at BudgetDiploma, please email us.


Follow us on Twitter